NOVUS
NOVUS E-Gift Card
Gift Cards FAQ
How Do I Receive the Gift Card?
Add E-Gift Card to cart and you will receive it in your email inbox after purchase.
How Do I Redeem It?
Right here on our website! Once you’ve finished adding items to your cart, you can redeem your gift card simply by entering the unique code on our Checkout page.
Can’t find your gift card? Email our customer service team at help@wearnovus.com and we will track it down for you.
Product information
Shipping: Orders are processed within 1-2 business days, with delivery options ranging from standard (3-5 business days) to express (1-2 business days) at checkout. You'll receive a tracking link once your order ships.
Returns: If you're not fully satisfied with your order, you may return it within 30 days of delivery in its original, unworn condition for a full refund or exchange. Start a return through our website or contact our support team for help.
For any questions, our customer support team is here to assist!
Machine Wash Cold: Always wash in cold water to prevent shrinkage and maintain fabric integrity.
Gentle Cycle: Use a gentle cycle to protect the quality of the fabric.
Use Mild Detergent: Avoid bleach and fabric softeners, which can impact durability and performance.
Air Dry Preferred: Hang or lay flat to dry for the best results. Avoid tumble drying to prevent wear.
Low Iron if Needed: If ironing is necessary, use a low setting and avoid direct heat on prints or logos.